Refund Policy


Our policy lasts 5 days. If 5 days have gone by since the delivery of your purchase, unfortunately we can’t offer you a refund or exchange.

Regarding food and snack, nutrition, pet consumables, infant, vitamin and supplement products, we have no way to guarantee every product will be enjoyed by each consumer. As everyone's taste pallet is different including those of our beloved furry friends, unfortunately we cannot offer refunds on products in these categories. We recommend purchasing a small quantity to try the product before ordering multiples to ensure that the consumer is satisfied with the taste.

Item such as apparel and accessories, kitchen and home, as well as personal care and beauty must be in their original condition, new and unopened in order to qualify for a refund. Any merchandise that is opened or used is non-refundable.


If your item classifies for a refund, please email us at with your return request information. In the email, please include your order number and product(s) you wish to return and the reason for the request. If your return is granted, a Return Merchandise Authorization (RMA) number will be issued to you. Please include item(s) in their original packaging and condition in proper packaging that will protect the item(s) during transit back to our return facility and ship the item(s) to our return address listed below. Please make sure to include the RMA number on the outside of the package. Any packages that do not have visible RMA numbers listed on the exterior of the package as subject to refusal by our return facility. Please note that you will be responsible to cover the shipping cost of the return item(s). Shipping costs are non-refundable and a 25% restocking fee is deducted from the refund amount. If you refuse the package you will also be charged for the an additional refused shipping fee as the carrier does post charges to our account for refused packages, the refusal return is not free of charge. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Unfortunately, just because an item was sent back to us, we cannot guarantee that we will receive your returned item in the event that the package is lost in transit. 

To complete your return, we require a RMA number to be obtained prior to the return. Once the RMA is issued you have 10 days to get the parcel post marked as in transit by the carrier of your choice. For example, If the RMA was granted on January 10th, you have until January 20th to get the item(s) in the mail stream to get postmarked within the 10 day grace period. 


Vegan Black Market
39506 N Daisy Mountain Dr
Suite 122-259, 
Anthem AZ 85086,
United States

Once your return is received it will be inspected and if granted a refund will be issued within 7 days of receiving the item(s).We will issue a refund back to the original payment method used to purchase the item(s).


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company, it may take up to two weeks time before your refund is officially posted by your financial institution. Next, contact your financial institution. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item because you purchased the incorrect color, size, flavor or version of the item listing, send us an email at and send your item to: 39506 N Daisy Mountain Dr, Suite 122-259, Anthem AZ 85086, United States. You will be responsible for paying for your own shipping costs for returning your item as well as for a new product to be sent out to you in exchange since you as the customer ordered the incorrect one. Shipping costs are non-refundable.

Delivery or product problems (if applicable)
If you experience problems with the delivery of your order please contact us at While almost every single order is delivered in time and in good condition, sometimes an error may happen. While we have no control over the carrier transporting the parcel, we will do our best to get the matter resolved for you in a satisfactory manner. If you received the incorrect product please contact us right away so that we can get order corrected and the proper item sent out to you right away.

We will not issue any refund or accept returns for items to due the manufacturer of the product changing its packaging or ingredients. Brands undergo packaging and ingredient changes regularly due to many different factors such as sourcing availability, cost, shipping weight and other factors. We sell the product not the packaging, so no refunds or returns will be eligible for products due to brands changing their packaging, or changes in ingredients. We will never sell you a non vegan product, however ingredient changes examples could include but are not limited to: using olive oil instead of avocado oil in a product, or the product might now contain sea salt in the ingredients.  

Your satisfaction is our priority!


Based on 376 reviews
Dandies Marshmallow Cream - 6.3 oz
Corina F. (Washingtonville, US)
Excellent as I expected!

I am so happy I found this site ! It is a godsend ! I can’t wait to order more


Quick processing

Well packaged!

This was my first time ordering from this site and I was so happy with how it was packaged! I appreciate they took great care to cushion the cans so they all arrived in great shape. My husband loves this unmeat....we slice it and bake it in the oven and then freeze what we don't eat and make subs with them.


I purchased several Unmeat products and as always the products themselves taste great. And the delivery was timely.

The best gummies😀😀

My husband and I were in key west for a month and I saw these at a small grocery I bought a bag and they were the best.....I bought several bags to bring back to Pennsylvania with me and I cannot find them now where I live so I ordered 8 bags😀😀

Unmeat’s tuna can’t be beat!!

Unmeat’s tuna is the best! I ordered it when my grocery store stopped carrying it, I use it SO much (salads, sandwiches - I want to try a tuna casserole next!!). LOVE it!!!

UNMEAT Meat Free Luncheon Meat-Style - 12 oz
Robert/Diane R. (Kearney, US)
Lucky choice

I bought this product for non-vegan friends and they were
surprisingly positive.

I love this scale. It has been so helpful.


My previously inflamed arteries & veins in my lower extremities love this. It taste great & feels good.
The Immune system loves it.
As Physician that is continuously confronted with the symptoms of CHRONIC INFLAMMATORY RESPONSES IN PATIENTS.
This is an ideal food to support the body as it resolves the resolution of chronic irritation from many origins.

So it’s not Spam, but I love it.

As a vegan, this unMeat product means I can create really tasty musubi, scrambles of the meat, JUST egg, and veggies, sandwiches, stir frys. But get this luncheon meat-style not the burger style, please.

Green Nori seaweed.

My order was recieved within weeks and packed safely. Glass bottle showing that it is fresh and sealed with care. I used it for the first time in vegan tuna. I will be ordering from them again.

BBQ Snacklins are a very light and delicious snack.

Finally! A healthy candy bar that I can eat that tastes exactly like a regular candy bar!

I could not be more excited about this candy bar. It tastes soo amazing and so ya hard to believe that it’s all healthy good for you ingredients. I’ve been staying away from sugars for health reasons and was so excited to be able to enjoy yummy candy bars again that are actually really good for you!

I love these

I am so glad you gave these-they are my favorites and I hope they keep making them

Snacklins Chips Barbeque Crisps - 3 oz
Janice H. (Inglewood, US)

I’m never buying potatoes chips again! Hahaha these Bbq Plants Crisps are simply amazing…I’m ordering again:)

Love Snacklins Barbecue Plant Crisps

Great snack!

Snacklins Nacho Plant Crisps - 3 oz
Becky L.S. (Rialto, US)

I like 👍 these they are good 👍 😋

Love the product


Harken's products are the absolute best. It's good to know us vegans can have the fun stuff and it still be tasty.

Great vegan tuna!

This is a best vegan tuna I've found. I think the plain is best. Fast shipping, thanks!

Katjes Plant Based Gummies Rainbow - 4.9 oz
crystal c. (Philadelphia, US)
Great Service

Product came very quickly, no issues. Thanks so much!!

Excellent quality and taste!

Great product

We love this vegan tuna--it is the best I have ever tried. We will continue to buy this because I can use it in so many recipes and it makes great tuna sandwiches.

Delicious ramen soup flavor for me